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Hours: Monday - Friday 9:30am - 6pm
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FAQs: Getting to Know Celebrate The Day
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Celebrate The Day has been in business since February 2002. We have one of the internet's largest selections of latex balloons and foil balloons from the top manufacturers including: Anagram, Betallic, Qualatex and others. We also carry a variety of Plush Animals,Ladybug themed gifts and Balloon Decorating Kits. Our edible gifts include candy buckets,cupcakes,cookie boxes,fruit baskets, even chips and salsa baskets and many others.
We receive shipments from our suppliers several times a week, enabling us to maintain a broad selection of new and exciting products.
We offer you a variety of balloons, gifts and strive to provide each customer with personal service. We hand deliver all of our products & services throughout Middle Tennessee including: Fairview, Franklin, Brentwood, Nashville, Antioch, Smyrna, Lavergne, Goodlettsville, Rivergate, Spring Hill, Thompson's Station, Columbia and surrounding cities. Including the following counties: Williamson, Davidson, Dickson, Hickman, Maury, Marhsall, Bedford, Rutherford, Wilson, Cheatam.
Minimum purchase for delivery is $45 + local tax and delivery fee. Map Courtesy of Digital-Topo-Maps.com
You can shop our online store 24 hours a day, everyday of the week.
We have fully secure online ordering, which means your private information will always be private. Our goal is to offer products and services most of the local shops do not offer. We are committed to providing you with top quality products, accurate and careful packaging, fast shipping and excellent customer service through the entire process.
We strive to build a relationship with you that focus on serving repeat and loyal customers with consistent quality service and value. Hiding anything from you is not going to help achieve our goals. Much of the questions and concerns that we receive are answered within this site already. Please take a moment to look around, especially at our shipping and policy pages. This will save you time in getting answers to your questions.
We work with clients with occasions ranging from weddings, private parties, corporate events, conventions, promotional campaigns, fundraisers and much more. If you are searching for unique and creative ideas for your next event, bash or party, We'd love to hear from you!
Make it a great day, Celebrate!
Cindy Bryant
Owner of Celebrate The Day
Franklin, Tennessee
AMERICAN EXPRESS, DISCOVER, MC and VISA are accepted for on-line and phone orders. Sorry, NO Personal checks accepted.
If your question is not answered below, send us an email to cs@celebratetheday.biz. To check the status of your order, send us the date your order was placed and the person's name on the order. We'll get back to you promptly.
How can I place an order?
Customers can launch an e-order by using the secure paypal shopping cart. Please include your contact phone number and occasion date in the box at check out. There is NO minimum purchase.
Call us to pay using any major credit card or E-mail your order to cs@celebratetheday.biz. Billing Address, Shipping Address, Quantity and Merchandise Descriptions must be included. This is requested to reduce errors of any information provided to us and for your records to have a copy of what information you submitted. We accept American Express, Discover, Visa and Mastercard payment information by phone.
On-line Payment security...?
We offer a secure online checkout via Paypal. Paypal accepts Visa, Mastercard, Discover and American Express. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, we won't receive your sensitive financial information (like your credit card or bank account number). We simply receive your order with the shipping information and your e-mail address. (For more in-depth information on Paypal, go to www.paypal.com). PayPal gives you the option of becoming a PayPal member, but it is not required.
Does Celebrate The Day have a toll free number?
We do not have a toll free number to keep product costs down. If you prefer, we are happy to call you. Just send us an email with your contact information and best time to reach you. It's as simple as that.
When will my order ship?
Orders of in stock merchandise placed by 3 PM Central Time will ship the same day (Monday - Friday). Orders of in stock merchandise placed later in the day will go out the following business day.
Priority Mail takes 2-3 Days within the United States. UPS Ground in the Continental US is usually 3-5 Days depending on how close your state is to Tennessee.
UPS 2nd Day and Next Day air services are shipped the same day when orders are placed by 3 PM central time Monday - Friday.
Orders with out of stock items ship 2-3 business days from the date your order is placed.
Air-filled foil balloons ranging from 4" to 14" in size on a plastic stick. We add colorful cellophane as filler and arrange them just like flowers in a glass or plastic vase. Some bouquets have candy stems including hard candy or chocolate. All balloon vases are made to order. Choose solid color hearts, stars or circles or a smiley face to messages like "happy birthday", "get well", "thank you", "I love you", "happy boss day", "happy mothers day", "happy valentines day" and many more. Best Feature about this product? Air-filled balloons stay inflated for months!
Does CTD ship gifts to an address other than my billing address?
Yes we do.
Adding a message to your gift order...
A message card with your personal message will be included with your gift(s). Measures 3 inches or larger and custom printed for elegant presentation. When you check out, add the recipient information and message for the card in the notes box. Orders places without a message will simply indicate that the gift was sent from you. If you want your gift sent anonymously, please indicate this in the message option when you place your order.
Does CTD have affiliates for delivery in areas outside of Middle Tennessee?
Because of the selection of merchandise and pricing we are NOT affiliated with other balloon delivery companies or flower shops.
Does CTD have a catalog?
CTD has the Balloons, Decorating Solutions and Gifts for all your needs. We currently do not have a printed catalog in order to keep customer pricing low. All of the items we carry are shown in our on-line catalog. If you are looking for a specific item and can not find it on our website, please contact us and we'll direct you to the right page.
Does CTD carry any holiday or seasonal merchandise?
Yes, CTD carries several holiday and seasonal products. This merchandise is featured on the specific holiday page available 4 weeks prior up to the holiday.
Does CTD custom imprint on balloons?
Yes, we do! Call or email your custom balloon needs to get more details.
What do I do if I receive defective merchandise?
In the event that you receive defective merchandise, call CTD with a description of the defective product within 48 hours of receipt. If the merchandise is damaged in shipping, save the box and packing materials. Do not discard any damaged merchandise or packing materials until you speak with a Customer Service Representative and they instruct you to do so. We cannot be held responsible for damage or shortages not reported within 48 hours. Insurance is included for all methods of shipping. In the event you do not receive your package on the scheduled day of delivery, contact us immediately. If you have the tracking number, you can call them directly or contact us to find out what has happened to your package.
What is CTD’s privacy policy?
Our staff at Celebrate The Day is committed to honoring your privacy. Your name and contact information will not be sold, rented or traded to a third party.
